Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal identification information (name, email, phone)
• Account credentials and authentication data
• Payment and billing information
• Usage data and service preferences
• Device information and IP addresses
• Communication records and feedback

2. How We Use Your Information

Your information helps us provide and enhance our services:

• Deliver and maintain our services
• Process payments and transactions
• Send service updates and notifications
• Improve user experience and features
• Analyze usage patterns and trends
• Prevent fraud and ensure security

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies for service functionality
• Analytics cookies to understand usage
• Preference cookies to remember settings
• Marketing cookies for relevant content

4. Data Security

We implement industry-standard security measures:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure data backup and recovery

5. Your Rights

You have certain rights regarding your personal data:

• Right to access your data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

6. International Data Transfers

Your data may be transferred and processed in countries outside your residence:

• Data protection agreements in place
• EU-US Privacy Shield compliance
• Standard contractual clauses
• Regular privacy impact assessments

7. Third-Party Services

We may use third-party services that collect information:

• Payment processors
• Analytics providers
• Cloud service providers
• Marketing and advertising partners

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this policy periodically. Changes will be effective upon posting to this page.

10. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at privacy@bolti-ai.com